Shopping for Appliances
Listening | English and Chinese scripts are provided below and you can understand the content easier. https://www.youtube.com/@UpgradeEnglish
Excuse me, I’ve just moved into a new house and would like to upgrade my kitchen. Could you show me your steam ovens?
Certainly. Our latest steam ovens feature multi-level steaming, precise humidity control, and automatic cleaning. They’re excellent for healthier cooking since steaming preserves nutrients and flavour.
I’m not very familiar with steam ovens. Can they also bake or roast?
Yes. They’re multifunctional. You can steam, bake, roast, or even combine steam with baking. For example, bread baked with steam has a crisp crust and soft interior.
How do I clean it after cooking?
Very simple. The oven has a self-cleaning mode. You just add water to the reservoir, press “Clean,” and it uses steam to loosen grease.
That sounds convenient, but I’m concerned about the price. Are there cheaper options with similar features?
Absolutely. Our premium model includes automatic cleaning and faster heating. If you’d like a more affordable option, we have a mid-range model that still offers steam cooking and baking, but without the self-cleaning function. It’s about 20% cheaper. Compared to other brands at the same price, ours heats faster and uses less water, so you save in the long run.
Good to know. What about washing machines?
We have front-load washing machines with AI fabric detection. They automatically adjust water, detergent, and spin speed depending on the type of clothes. There’s also a steam refresh cycle that removes wrinkles without ironing.
I often wash delicate clothes. Will the machine damage them?
Not at all. There’s a “Delicate Care” mode that uses gentle tumbling and lower spin speeds. The AI sensor recognises fabrics like silk or wool and adjusts accordingly.
How much laundry can it handle at once?
The drum capacity is 10 kilograms, which means you can wash large loads—like bed sheets and blankets—without overloading.
And what about energy and water usage?
It’s highly energy efficient, using 30% less water and electricity compared to older models.
That’s impressive, but is there a cheaper model?
Yes. The premium model includes AI detection and steam refresh. The mid-range version still offers multiple wash programs and energy efficiency, but without the steam refresh cycle. It’s around 15% cheaper. Compared to other brands at the same price, ours has a larger drum capacity and quieter operation.
Great. I also need a refrigerator.
Our newest refrigerators have dual cooling zones—one for fresh produce and one for meat and dairy. They also feature smart sensors that adjust cooling based on how often you open the door.
I’m worried about food odours mixing.
There’s an anti-bacterial air filter and odour control system. Each compartment has independent airflow, so smells don’t mix.
Can I adjust the temperature for different compartments?
Yes. You can set the vegetable drawer to higher humidity for crisp greens, while the freezer maintains -18°C. Some models even let you convert a freezer compartment into a fridge if you need extra space.
Does it connect to my phone?
The premium model includes phone connectivity. If you’re looking for a more budget-friendly choice, we also offer a mid-range version with dual cooling and odour control—just without the smart App feature. It’s roughly 25% less expensive, yet still outperforms many competitors by keeping vegetables crisp and fresh for longer. That means less food waste and more savings for your household.
That’s reassuring. So even the cheaper models still have the essential features?
Exactly. The premium models give you convenience and automation, while the mid-range ones cover the basics very well. Both are energy-efficient, so whichever you choose, you’ll save on electricity bills.
If I buy all three i.e. the steam oven, washing machine, and refrigerator, do you offer a package deal?
Yes. Whether you choose premium or mid-range, we offer a bundled package price, plus free delivery and installation.
Perfect. I think I’ll go with the mid-range steam oven, the premium washing machine, and the mid-range refrigerator. That way I balance features and budget.
Excellent choice. You’ve selected a combination that gives you advanced functions where you need them most, while keeping costs reasonable. Delivery will take about two weeks, and we can also dispose of your old appliances for a small fee.
Wonderful. I’ll pay by credit card. Do you accept installment payments?
Yes, we offer 6 or 12-month installment plans.
Great. I’ll take all three items.
Perfect. These appliances will make your new home more efficient and comfortable. Let’s proceed with the order.
CHINESE SCRIPTS
您好，我剛搬進新家，想升級一下廚房，請問您能給我展示一下您的蒸焗爐嗎？
當然可以，我們最新的蒸焗爐具備多級蒸氣功能、精確的濕度控制和自動清潔功能。蒸煮能保留營養和風味，因此非常適合健康烹飪。
我對蒸焗爐不太了解，它們也能烘焙或烤肉嗎？
可以的，它們功能多樣，您可以蒸、烤、烘焙，甚至可以將蒸煮和烤結合。例如，用蒸氣烘烤的麵包外皮酥脆，內部柔軟。
烹調後該如何清洗？
非常簡單，蒸焗爐有自動清潔功能。只需在爐中加水，按下「清潔」按鈕，它就會利用蒸氣去除油脂。
聽起來很方便，但我擔心價格，有沒有功能類似但價格較低的替代品？
當然有，我們的高階機型配備了自動清潔功能和更快的加熱速度。如果您想要更經濟實惠的選擇，我們有一款中階機型，它仍然提供蒸氣烹飪和烘焙功能，但沒有自動清潔功能。價格便宜約20%，與其他同價位品牌相比，我們的產品加熱速度更快，用水量更少，因此從長遠來看可以節省開支。
知道了，那洗衣機呢？
我們有配備人工智能布料辨識功能的前置式洗衣機。它們會根據衣物類型自動調節水量、洗衣劑用量和脫水速度。它還具備蒸氣清新功能，無需熨燙即可去除褶皺。
我常常洗一些精緻的衣物，洗衣機洗會損壞它們嗎？
完全不會，它還有一種「輕柔護理」模式，採用輕柔翻滾和較低的旋轉速度。人工智能感測器可以識別絲綢或羊毛等布料，並進行相應的調整。
它一次能洗多少衣服？
滾筒容量為 10 公斤，這意味著您可以清洗大量衣物，例如床單和毯子，而不會超載。
那麼能源和水資源的使用情況如何呢？
它非常節能，與舊型號相比，用水量和用電量減少了 30%。
這很棒，但是有沒有更便宜的型號呢？
有的，進階版包含人工智能檢測和蒸氣刷新功能。中檔版本仍然提供多種洗滌程序和節能功能，但沒有蒸汽清新循環功能。價格便宜約15%，與其他同價位品牌相比，我們的產品滾筒容量更大，運行噪音更低。
太好了，我也需要一台雪櫃。
我們最新的雪櫃採用雙冷卻區設計，一個用於新鮮農產品，一個用於肉類和乳製品。它們還配備了智能感測器，可以根據您開門的頻率來調節冷卻效果。
我擔心食物的氣味會混在一起。
它配備了抗菌空氣過濾器和除臭系統，每個隔間都有獨立的空氣流通，因此不會串味。
我可以調整不同隔間的溫度嗎？
可以的，您可以將蔬菜抽屜的濕度設定為較高，以保持蔬菜爽脆，同時冰箱保持-18°C。有些型號甚至可以將冷凍室轉換成冰箱，以便在需要時提供更多空間。
它能連接到我的手機嗎？
高階款具備手機連線功能。如果您想要更符合預算的選擇，我們也提供中階款，擁有雙重冷卻與除味系統，只是沒有智能應用程式功能。它的價格大約便宜 25%，但仍優於許多同類品牌，能讓蔬菜保持更久的新鮮與爽脆。這代表更少的食物浪費，也能為您的家庭省下更多開支。
這讓人放心了，看來即使是價格較低的型號也具備基本功能？
沒錯，高階機型注重便利性和自動化功能，而中階機型則能很好地滿足基本需求。兩者都節能省電，所以無論您選擇哪一個，您都能節省電費。
如果我同時購買這三件商品，即蒸焗爐、洗衣機和雪櫃，您們有套餐優惠嗎？
有的，無論您選擇高階產品還是中階產品，我們都提供捆綁套餐價格，外加免費送貨和安裝。
完美，我想我會選擇中階蒸焗爐、高級洗衣機和中檔雪櫃，這樣既能滿足功能需求，又能控制預算。
絕佳的選擇。您選擇的組合既能滿足您最需要的先進功能，又能維持合理的價格。送貨大約需要兩週時間，我們也可以收取少量費用幫您處理舊家電。
太好了，我用信用卡支付，您們接受分期付款嗎？
是的，我們提供 6 個月或 12 個月的分期付款計劃。
太好了，這三樣我都要。
太完美，這些家電會讓您的新家更有效率、更舒適，我們開始下單吧。
These dialogues were generated with the assistance of Microsoft Copilot, an AI developed by Microsoft.