Enquiring at Train Station
Listening | English & Chinese scripts are provided below and you can understand the content easier.https://youtube.com/@UpgradeEnglish
What kinds of train tickets are available?
It depends on the number of days and areas of travelling. We’ve different packages for unlimited travel on trains.
Are there any differences for the travel classes of the train?
Yes. They offer different levels of comfort. You may choose an option that suits you.
Is this the right way for the ticket machine?
Yes. It’s in front of the customer information centre.
I’ve reserved tickets online. Do you know where I can pick up the tickets?
It’s straight ahead on the right.
Excuse me. Are there any seats left? I would like to buy a round-trip ticket.
Yes. Would you prefer first class or ordinary class?
Are there any discount fares for different classes?
Yes. We currently offer 10% discount for first class of your destination.
Excuse me. Where should I line up for non-reserved seat ticket?
Please line up at carriage number three because there are more seats in the carriage.
Sorry, I’m lost. Which platform should I get this train?
The platform near the customer information centre is the correct one.
Are we on the right road for transfer to express train? Do we need to exit the station?
Correct. The transfer station is next to the subway.
How can I know the exact time of next train at the station?
You may download our mobile application and select your destination. The arrival time of each train at the respective platform is shown in real time.
Would you please tell me where to get off for the park?
There are 5 stations from here. You may get off at the national park station.
I would like to go to the night market. Which exit should I take?
Please take exit B from the station and it’s directly opposite on the other side of the road.
I would like to exchange some banknotes. How do I get to the money changer?
It’s just right around the corner.
I’m trying to find the luggage trolleys. Could you tell me how to get there?
It’s behind the toilet.
I’ve some baggage. Will you provide temporary storage?
Yes. We offer baggage storage facilities and lockers can be provided for rent.
Can you give me direction of buying the souvenirs of the train?
Yes. The tourist services counter is located downstairs.
Will travel guidance be distributed at the station?
Yes. It’s at the end of the corridor. Train schedules are also provided.
I’m trying to find the station map. Could you tell me how to get there?
You’ve got the wrong direction. Please turn back and you’ll see the map on the right.
I’m sorry to interrupt you. Is free wi-fi network covered here?
Yes. You can stay connected with the internet for 30 minutes at the concourse and platform.
Where can I find the nearest mobile charging service?
The counter is in between money changer and ATM.
My mother is feeling unwell. How long does it take to the hospital?
Around 10 minutes. We’ve a family-friendly restroom which is next to the cafe for her rest.
Do you know where the babycare room is?
It’s in the station concourse.
WITH CHINESE SCRIPT
有哪些火車票可供選擇？
這視乎旅遊的天數和地區，我們有不同的套餐，可以無限次乘坐火車。
列車的座位等級有什麼不同嗎？
有的，座位提供不同程度的舒適度，您可以選擇適合您的選項。
這是售票機的正確方向嗎？
是的，在客戶資訊中心的前方。
我已經在網上訂了票，您知道在哪裡可以取票嗎？
在您右邊的正前方。
對不起，還有座位嗎？我想買來回車票嗎。
有的，您喜歡頭等座位還是普通座位？
不同座位有折扣票價嗎？
有的，我們目前於您的目的地的頭等座位提供10%的折扣。
對不起，我應該在哪裡排隊進入非指定座位票的座位？
請在三號車廂排隊，因為該車廂內的座位較多。
對不起，我迷路了，我應該乘坐哪個月台的火車？
客戶資訊中心附近的月台是正確的。
我們是否在轉乘特快列車的正確路線嗎？我們需要離開車站嗎？
正確，轉乘站就在地鐵旁邊。
我怎麼知道下一班火車到站的確實時間？
您可以下載我們的手機應用程式並選擇您的目的地，會實時顯示每列列車到達車站月台的時間。
您能告訴我去公園應在哪裡下車嗎？
從這裡開始計算有5個站，您可以在國家公園站下車。
我想去夜市，應該從哪個出口離開？
請從車站的B出口離開，它就在馬路另一邊的正對面。
我想兌換一些外幣鈔票，如何前往找換店？
就在拐角處。
我正在嘗試找行李手推車，您能告訴我在那裡嗎？
手推車在衛生間後面。
我有一些行李，您們會提供臨時寄存嗎？
有的，我們有行李寄存設施，並提供儲物櫃出租。
您能告訴我購買火車紀念品的方向嗎？
可以，旅客服務櫃檯位於樓下。
車站會派發旅遊指南嗎？
會的，在走廊的盡頭，還提供火車時間表。
我正在嘗試查找車站地圖，您能告訴我如何去那裡嗎？
您走錯了方向，請回頭，您會看到右邊的地圖。
很抱歉打擾您了，這裡是否提供免費無線上網？
有的，您可以在大堂和月台連接互聯網服務30分鐘。
我在哪裡可以找到最近的移動充電服務？
櫃檯位於找換店和自動櫃員機之間。
我母親感到不舒服，到醫院需要多長時間？
大約10分鐘，我們有一個家庭友善的休息室，就在咖啡館旁邊，可供她休息一會。
您知道育嬰室在哪裡嗎？
在車站大堂。