Is Your Mobile Phone Safe?

Listening | English and Chinese scripts are provided below and you can understand the content easier.

What’s the best way to lock my mobile phone?

Using biometrics e.g. facial recognition or fingerprint is a more secure approach. You can also use strong lock-screen password or PIN. Setting a swipe is not recommended for preventing unauthorized access to your phone.

What is the meaning of a “strong” password or PIN?

For a strong password, it’s a combination of letters and numbers with at least 8 characters. For a strong PIN, it consists of 6-digit passcode. Even if your phone is lost or stolen, such password or PIN is relatively harder to crack.

Why do I need to set auto-lock of my phone?

If your phone is left idle for a short period without enabling auto-locking feature, thieves can quickly access your stored personal and financial information.

What’s the function that should be disabled if I’m not using it?

Bluetooth, Wi-Fi and location sharing should be turned off. It can minimize the risk of connecting to your phone and accessing your sensitive information by hackers.

Some of the mobile applications fill in my login details automatically. How should I avoid it?

You should turn off the autofill function and thieves cannot easily guess your username or password.

Is it safe to click on the links or open attachments of the emails sent from my friends?

For unknown senders, it’s definitely dangerous. For friends, please double check the details before clicking because hackers can fake your friend’s identity.

What’s the consequence if I click on the link from a suspicious email?

The link may divert you to a fake website which requires your login. If you trust it, it would lead to the leakage of your sensitive information or even financial loss.

What’s the impact to my phone if I open the attachment of the email from an unknown sender?

Your phone may be injected with virus which can steal personal information e.g. credit card and bank details. The virus may also destroy data in your phone.

What should I do to lower the leakage of information if my phone is lost or stolen?

You should enable locating your phone and wiping remotely in advance. For the former, it can help tracking your phone. For the latter, your data stored in the phone can be removed remotely for avoiding leakage of important information.

If my phone is lost or stolen, how can I recover my data?

You should back up your files regularly e.g. in a monthly or bi-weekly basis. You can restore it to your phone by accessing your backup saved in the cloud or storage device.

I’ve downloaded many mobile applications from the official application stores. I should not be exposed to any risk. Correct?

You should install a minimal number of applications. Please close those applications which are not in use. If they are rarely used, please delete them. To have full protection, you should install antivirus software.

Should I update the versions of my frequently used mobile applications only?

No, it’s insufficient. Updating operating system’s software promptly is important whenever there is a new version. It can protect your phone from newly discovered threats.

I use my phone to pay for daily necessities. Anything that I should beware of?

Your mobile phone is also a mobile wallet because you may bind your credit card to different electronic wallets for making payment. You should treat your phone like a physical wallet.



使用生物識別,例如面部識別或指紋,是更安全的方法,您還可以使用加強的鎖屏密碼或 PIN(個人身份識別碼),不建議於手機螢幕使用滑動的方式來防止未經授權使用您的手機。

「加強」密碼或 PIN 是指什麼?

加強密碼是起碼 8 個字符的字母和數字的組合,而加強 PIN是由 6 位數字組成,即使您的手機遺失或被盜,此類密碼或 PIN 相對更難破解。




藍牙、無線上網 和位置共享應關閉,它可以降低黑客連接到您的手機並取得您的敏感資料的風險。




















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