Buying New Furniture
Listening | English and Chinese scripts are provided below and you can understand the content easier. https://youtube.com/@UpgradeEnglish
Excuse me, what kind of the material is used for the sofa?
It’s made from cotton. You may also take a look of others that was made from linen, wool and leather.
Can I know the dimensions of the sofa?
It’s a 2-seat or 3-seat multifunctional sofa bed. Please refer to the dimensions of different sizes here.
It seemed that the length did not fit my room. Are there other sizes available?
Yes. You may consider other designs of sofa with shorter length.
If I consider to buy the sofa, what are the options of customization?
Our design is flexible. You can change fabric, colour, arm styles, fillings and backs on the sofa.
How does it charge for customization?
Except for change of fabric and colour, other features will be charged with extra fee. Here is the fee table.
Would you please demonstrate to me how to open the sofa bed?
Sure. The design is very user-friendly. You can simply pull out the lever and pull the handle inwards.
How is the price of ready-made sofa different from custom-made sofa?
With similar design, custom-made sofa is generally more expensive than that of ready-made sofa.
How should I clean the sofa if something is spilled on it?
You can brush the stain easily from the fabric sofa by using water-based or solvent-based cleaner.
How many years of the guarantee?
Ten years of warranty period. Our sofas are well known for the excellent quality and durability.
Can you advise the choices of cushions that match with this sofa?
Yes. You can choose the cotton cushion covers as they can last longer. Or you can select silk covers which look elegant.
I would like to have a look of the dining table. How are the style and size available?
Please take a look of these square and rectangular designs. They are also extendable for the purpose of flexible arrangement.
Do you prefer wood, glass or marble as the material of the dining table?
I prefer using glass because the texture can provide a more open and airier look to the dining room.
How should I choose the dining chair? Do you think that it should match with the dining table?
Not necessary. You can mix and match styles, patterns and designs according to your personal preference.
Could you please show me the types of wardrobes for my bedroom?
We’ve two-door and three-door panel wardrobes. It’s subject to your functionality requirement.
How should I decide the combination of a suitable wardrobe?
You may think of your usage and habit. There are many choices available e.g. hanging space, drawers, shelves and shoe racks.
Can you help remove my unwanted furniture during delivery?
Yes. We offer furniture disposal service at $20 per item.
How much does it cost for delivery service?
Charges would be based on the delivery area and size of furniture.
How long will it take for the manufacture and delivery of the furniture?
It would take three weeks altogether. We’ll contact you on the day of delivery.
Can I get a better price if I buy more from your shop?
We’re currently on sale. Free gift will also be provided for the purchase. We’re sorry that it’s the best price we can offer.
I’ll pay by credit card. Do you accept payment installment?
Yes. We accept 3, 6 or 12 months installment period.
WITH CHINESE SCRIPT
打擾一下，請問沙發用的是什麼物料的？
由棉花製成的，您還可以看看其他由亞麻布、羊毛及皮革製成的沙發。
請問沙發的尺寸是什麼？
這是一張兩座或三座位的多功能沙發床，請於此處參考不同的尺寸。
似乎長度不適合我的房間，還有其他尺寸嗎？
有的，您可以考慮其他長度較短的沙發設計。
如果我考慮購買沙發，有哪些定制選項？
我們的設計是靈活的，您可以更改沙發的面料、顏色、扶手款式、內裡和背部物料。
定制是如何收費？
除更換面料和顏色外，其他特色修改需另行收費，這是費用表。
請您示範一下如何打開沙發床好嗎？
當然可以，設計非常人性化，您只需拉出控制桿並向前拉動手柄即可。
現成沙發和定制沙發的價格有什麼區別？
設計相似的定制沙發通常比現成的沙發貴。
如有東西灑到沙發上，應怎麼清洗？
您可以使用水性或溶劑型清潔劑輕鬆清除沙發面料上的污漬。
品質保養是幾多年？
十年的品質保養期，我們的沙發以優秀的品質和耐用性著名。
您能建議一下與這款沙發搭配的靠墊選擇嗎？
可以的，您可以選擇棉質靠墊套，因為它們的使用壽命更長，或者選擇看起來優雅的絲綢靠墊套。
我想看看餐桌，款式和尺寸有什麼選擇？
請看一看這些正方形和長方形的設計，它們還可以擴展，以便靈活佈置。
您喜歡木、玻璃還是大理石作為餐桌的材質？
我更喜歡使用玻璃，因為這種質地可以讓飯廳看起來更開闊及更通風。
餐椅應該如何選擇？您覺得它應該和餐桌搭配嗎？
不一定需要，您可以根據個人喜好混合搭配風格、圖案和設計。
您能告訴我臥室的衣櫃類型嗎？
我們提供兩門和三門嵌板的衣櫃，這取決於您的功能要求。
我應該如何決定一個合適的衣櫥組合？
您可能會想到用法和習慣，可以有很多選擇，例如懸掛空間、抽屜、架子和鞋架。
您能在送貨期間幫我搬走不想要的傢俬嗎？
可以的，我們提供傢俬棄置服務，每件 20 元。
送貨服務的費用是多少？
費用將根據送貨區域和家具尺寸而定。
傢俬的製造和送貨需要多長時間？
總共需要三週時間，我們會在送貨當天與您聯絡。
如果我從您的商店購買更多，可以獲得更好的價格嗎？
我們目前正在減價，購買還將提供免費禮品，很抱歉，這是我們能提供的最優惠價格。
我用信用卡付款，您們接受分期付款嗎？
是的，我們接受 3、6 或 12 個月的分期。