Talking with Shop Assistant
Listening | English and Chinese scripts are provided below and you can understand the content easier. https://youtube.com/@UpgradeEnglish
Excuse me. May I know if there is any discount for this microwave?
Sorry madam. There is no discount on your selected brand. Are you looking for certain brand in particular?
No. I do not have any preference. Which brands are currently on sale?
We carry a wide variety of brands for you to choose from. We offer 20% discount for the brands listed here.
I’m interested in this brand. Can you show me how to use it?
Sure. I’m now demonstrating the steps of each auto-cooking function. They’re easy to follow.
It looks user-friendly. Any choices of capacity for this model?
You may consider a capacity of 20 or 30 litres. They’re designed with the best fit of usage for the kitchen.
When will the promotion period end?
Our promotion period lasts until the end of this month.
Can I know if there is any extra offer?
Yes. If your accumulated purchases of every $1,000 on the same day can be entitled to an extra cash coupon.
Is there any expiry period for the cash coupon?
Yes. The cash coupon is valid between early of this month and end of next month.
The required amounts of accumulated purchases each day are too high for me. Any other reward?
We’re also launching a lucky draw for purchase of every $500. You’ll get a chance to win our grand prize with value of $10,000.
How can I join the lucky draw?
Please bring the receipt and go to the customer service counter downstairs. You can drop the entitled ticket in the lucky draw box.
Can I get the same offer via your online store?
Yes. The same discount is also offered via online purchase.
How’s the arrangement of delivery?
It would take approximately 2 weeks.
Can I get any free parking?
Yes. If your purchase amounts exceed $500, free parking is entitled. Let me know if you need any help.
Excuse me. I would like to return the dress.
May I know if there is any problem?
It’s actually fine. However, it doesn’t suit me.
May I have your receipt please?
Sure. Please find the receipt here.
Hi madam, according to our refund policy, we can refund your item within 30 days of purchase.
Oh, I’ve purchased it more than a month. Right?
Yes. I am sorry that we cannot refund or exchange it for you.
Excuse me. I would like to try on the jean.
Sure madam. What size are you?
Do you have this in medium?
Yes. The changing rooms are right over there. Please wait for a moment.
Sorry madam. It was sold out. Would you mind selecting the same design in black or light blue colour?
OK. I would like to try on the black one.
Excuse me. I’ve tried the jacket and it looks nice.
Yes. The jacket goes well with your trouser.
Can I get a new one?
Sure. Here is the new one. How would you like to pay? Credit card, debit card or cash?
Do you accept mobile wallets?
Yes. We also accept different types of mobile wallets.
WITH CHINESE SCRIPT
打擾一下，請問這款微波爐有折扣嗎？
對不起女士，您選擇的品牌沒有折扣，您是否正在尋找特定品牌？
不是，我沒有任何偏好，目前有哪些品牌在打折？
我們提供多種品牌供您選擇，此處列出的品牌都提供20%的折扣。
我對這個牌子很感興趣，您能教我如何使用嗎？
當然可以，我現在演示每個自動烹飪功能的步驟，這是很容易理解。
看起來非常容易使用，這個型號有什麼容量的選擇？
您可以考慮容量為20或30升，它們的設計最適合在廚房中使用。
推廣期什麼時候結束？
我們的推廣期持續到本月底。
是否有任何額外優惠嗎？
有的，如您當日累計消費每滿1,000元，可額外獲贈現金券一張。
現金券是否有有效期嗎？
有的，現金券有效期為本月初至下月底。
每天所需的累計購買金額對我來說太高了，還有別的獎勵嗎？
我們還推出了每購買滿500元的幸運抽獎活動，您將有機會贏取價值10,000元的大獎。
我怎樣才能參加幸運抽獎？
請攜帶收據到樓下的客戶服務櫃檯，您可以將抽獎票投入抽獎箱中。
我可以於您們的網上商店獲得相同的優惠嗎？
可以，在線購買也可享受相同的折扣。
送貨安排如何？
大約需要2週的時間。
我可以免費泊車嗎？
可以，如您的購買金額超過500元，則可享受免費泊車。如您需要任何幫助，請告訴我。
打擾一下，我想退回這條裙。
我可以知道有任何問題嗎？
其實還好，但不適合我。
可以給我收據嗎？
當然可以，這是收據。
女士您好，根據我們的退款政策，我們可以在購買後30天內為您所購買的商品退款。
哦，我已經買了一個多月了，正確嗎？
是的，很抱歉，我們無法為您退款或換貨。
打擾一下，我想試穿這條牛仔褲。
當然可以女士，您是幾碼？
您有中碼嗎？
有的，更衣室就在那邊，請稍等。
對不起女士，中碼已售罄，您介意選擇黑色或淺藍色的相同設計嗎？
好的，我想試穿黑色的。
打擾一下，我已試穿這件夾克，看起來不錯。
是的，這件夾克很配你的褲子。
您們還有新的存貨嗎？
當然有的，這件是新的，您想如何支付？信用卡、借記卡還是現金？
您們接受手機錢包嗎？
可以的，我們也接受不同種類的手機錢包。